Other working titles: None
| Excerpt |
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A tool for information intake. Should be supportive of service delivery. |
User Need | To complete a step, typically a starting point, in their journey to accessing a service online. |
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Success Criteria | The form is easy to fill out and on its own, provides enough context; cannot be just a set of fields. Must have clearly defined ownership of what happens to the data collected. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Dozens, potentially hundreds |
Ownership | One department |
Relationships |
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