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User Need | To get the information necessary to make progress towards a service, or information about a service. |
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Success Criteria | In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
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