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Other working titles: None

An interactive, embedded tool for information intake.

Forms are used to gather information needed to provide our constituents with a service.

Thanks to online forms, the information we gather is structured, can be delivered electronically, and used in other systems.

User Need

To complete a step, typically a starting point, in their journey to accessing a service online.

Success Criteria

The form is easy to fill out and on its own, provides enough context; cannot be just a set of fields. Must have clearly defined ownership of what happens to the data collected.

Audience

Service Seeker

Collection Name

None, but can be part of Step-by-Step Process Overview

Examples

Estimated # of Instances

Dozens, potentially hundreds

Ownership

One department

Relationships

Sections

* indicates required sections

  • Service

  • Title*

  • Description*

  • Body*

    • Input Fields*

    • Paragraphs for Context

      • (As appropriate)

  • Additional Information and/or Confirmation Page*

  • Department(s)*

  • Contact*

  • Tаg(s)*

  • Related

    • (Automatically links to other relevant articles with the same tags)

  • Last Updated*

    • (Automatic)

Template

11Form.png

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