Other working titles: Non-actionable information
A non-actionable page that hosts relevant and contextual information. Info pages are a place to publish useful reference information when there is nothing directly actionable to be done.
User Need | To get the information necessary to make progress towards a service, or get information about a service. |
|---|---|
Success Criteria | In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information. If the content contains a clear task, consider using the Detailed Step page type instead. If it covers multiple tasks, consider using the Step-by-Step Process Overview page type. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
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Sections
Part Of (automatically links to Step-by-Step Process Overview parent)
Page Header (required)
Description (required)
Table of Content (in-page navigation automatically pulled from h2 headers)
Body (required, can link to other supplemental Info Page)
Image (if appropriate)
Data (if appropriate, links to Dashboard)
Resources (if appropriate, links to additional relevant Resource)
Department(s) (required, links to owning Public Body)
Contact (required, can link to Contact Us, social media, or feedback Form)
Tаg(s) (required)
Related (automatically links to other relevant articles with the same tags)
Last Updated (automatic)
Template
