Other working titles: Stepper, process overview, service stepper
This page is a high-level outline of key steps or activities the constituent needs to perform to access a Travis County service.
The steps should summarize the whole journey in a chronological order, start to finish, even if it may span over several months.
User Need | To see what they can expect, especially when it comes to the timeline, total cost, and number of steps they may need to take to get something done. |
|---|---|
Success Criteria | The page must provide a birds-eye view of a complex service. It doesn't dive into details: link to Detailed Step or Info Page where possible. |
Audience | |
Collection Name | None, but can be part of Topic |
Examples | |
Estimated # of Instances | Dozens |
Ownership | Multiple departments, each owning individual steps |
Relationships | Parent to Detailed Step, Info Page, Form |
Sections
Part of (if the process is part of a larger Topic)
Page Header (required)
Description (required)
Status (automatically pulled from child Detailed Step)
Table of Content (in-page navigation automatically pulled from h2 headers)
Need to Know (required)
Requirements (required)
Eligibility (required)
Process Step-by-Step (required)
Name of Each Step (required)
Summary of Each Step (required)
Links to More Materials (as appropriate, can link to Detailed Step & Info Page & Form & Portal)
Estimated Timeline (required)
Cost (required)
Resources (if appropriate, links to additional relevant Resource)
Department(s) (required, links to owning Public Body)
Contact (as appropriate, can link to Contact Us, social media, or feedback Form)
Tаg(s) (required)
Related (automatically links to other relevant articles with the same tags)
Last Updated (automatic)
Template
Request This Page Type
Fill out this form to make a request to add a new Step-by-Step Process Overview page to TCTX. Refer to the guidelines above to help you.
Please thoroughly review the content before submitting.
If the form isn't working properly, you can launch it in a new tab.
https://traviscountytx.jotform.com/233117513482047If you’re not seeing a blue “Submit Page Request” button, move your cursor in the form and scroll down. You have to press this button and submit the form to make sure we receive your request.