Other working titles:
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Non-actionable information
Excerpt |
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A non-actionable page that hosts |
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contextual and educational information. Info pages are a place to publish useful reference information when there is nothing directly actionable to be done. |
User Need | To get the information necessary to make progress towards a service, or get information about a service. |
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Success Criteria | In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information. If the content contains a clear task, consider using the Detailed Step page type instead. If it covers multiple tasks, consider using the Step-by-Step Process Overview page type. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
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Sections
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* indicates required sections
Service
(If appropriate, links to Step-by-Step Process Overview
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parent)
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Header (required)
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Description – very short, reused on cards linking to this page (required)
Title*
Description*
Table of Contents
(In-page navigation automatically pulled from h2 headers
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Need to Know – a summary of the most important details (required)
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)
Body
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*
(Can link to other supplemental Info Page
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)
Image
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Dashboard – present relevant data data (if appropriate)
Link(s) to Dashboard (if appropriate)
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Resources – additional documents relevant to the topic (if appropriate)
Link(s) to relevant Resource (if appropriate)
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Owner(s) – the department(s) involved in the process (required)
Link(s) to Public Body Landing Page (if appropriate)
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Contact (required)
Link(s) to Contact Us (if appropriate)
Link(s) to social media of owner(s) (if appropriate)
Link to a feedback Form (required)
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Related – links to other relevant articles on TCTX for contextual navigation (automatic via tags)
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Date Modified (automatic)
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(If appropriate, embed an Image)
Video
(If appropriate, embed a Video)
Data
(If appropriate, can be a screenshot of stats or a link to Dashboard)
Resources
(If appropriate, links to additional relevant Resource)
Department(s)*
(Links to owning Public Body)
Contact*
Tаg(s)*
Related
(Automatically links to other relevant articles with the same tags)
Last Updated*
(Automatic)
Template
Request This Page Type
To add a new Info Page to TCTX:
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