Other working titles: Service, hub
Excerpt |
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A variety of other content types on one theme. Department-agnostic, as opposed to the Public Body |
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page type. |
User Need | To find all sorts of relevant information on a complex topic. |
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Success Criteria | While not directly actionable, must provide clear CTAs. High SEO ranking. |
Audience | |
Collection Name | Services |
Examples | |
Estimated # of Instances | Dozens |
Ownership | Multiple departments, each owning individual piece of content |
Relationships | Parent to other pages on the topic, typically Service Step-by-Step |
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Sections
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Header (required)
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Description – very short, reused on cards linking to this page (required)
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Featured – the most important child page on the topic
News (if appropriate)
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* indicates required sections
Title*
Description*
Status
(Automatically pulled from child Detailed Step )
Table of Contents
(In-page navigation automatically pulled from h2 headers)
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Services – cards linking to all relevant content on the topic (required)
Name of each service (automatically pulled)
Short summary of each section (automatically pulled)
Links to individual pages (automatically pulled)
Featured*
(Links to the most important or current on the topic, typically Service Step-by-Step,News, Event, or other)
Services*
(Links to individual “service” pages, most commonly Service Step-by-Step, but can be Info Page, Form, or Portal)
News
(If appropriate, link(s) to relevant News
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)
Events & Meetings
(
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...
If appropriate)
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Video
(If appropriate)
Dashboard
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(If appropriate, link(s) to Dashboard
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)
Resources
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Link(s) to relevant Resource (if appropriate)
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Owner(s) – the department(s) involved in the process (required)
Link(s) to Public Body (if appropriate)
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Contact (required)
Link(s) to Contact Us (if appropriate)
Link(s) to social media of owner(s) (if appropriate)
Link to a feedback Form (required)
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Related – links to other relevant articles on TCTX for contextual navigation (automatic via tags)
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Date Modified (automatic)
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(If appropriate, links to additional relevant Resource )
Department(s)*
(Links to owning Public Body )
Contact*
Tаg(s)*
Related
(Automatically links to other relevant articles with the same tags)
Last Updated*
(Automatic)