Other working titles: Service, hub
| Excerpt |
|---|
A variety of other content types on one theme. Department-agnostic, as opposed to the Public Body |
...
page type. |
User Need | To find all sorts of relevant information on a complex topic. |
|---|---|
Success Criteria | While not directly actionable, must provide clear CTAs. High SEO ranking. |
Audience | |
Collection Name | Services |
Examples | |
Estimated # of Instances | Dozens |
Ownership | Multiple departments, each owning individual piece of content |
Relationships | Parent to other pages on the topic, typically Service Step-by-Step |
...
Sections
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Header (required)
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Description – very short, reused on cards linking to this page (required)
...
Featured – the most important child page on the topic
* indicates required sections
Title*
Description*
Status
(Automatically pulled from child Detailed Step )
Table of Contents
(In-page navigation automatically pulled from h2 headers)
...
Services – cards linking to all relevant content on the topic (required)
Name of each service (automatically pulled)
Short summary of each section (automatically pulled)
Links to individual pages (automatically pulled)
News (if appropriate)
...
Featured*
(Links to the most important or current on the topic, typically Service Step-by-Step,News, Event, or other)
Services*
(Links to individual “service” pages, most commonly Service Step-by-Step, but can be Info Page, Form, or Portal)
News
(If appropriate, link(s) to relevant News
...
)
Events & Meetings
(
...
...
If appropriate)
...
Video
(If appropriate)
Dashboard
...
(If appropriate, link(s) to Dashboard
...
)
Resources
...
Link(s) to relevant Resource (if appropriate)
...
Owner(s) – the department(s) involved in the process (required)
Link(s) to Public Body Landing Page (if appropriate)
...
Contact (required)
Link(s) to Contact Us (if appropriate)
Link(s) to social media of owner(s) (if appropriate)
Link to a feedback Form (required)
...
Related – links to other relevant articles on TCTX for contextual navigation (automatic via tags)
...
Date Modified (automatic)
...
(If appropriate, links to additional relevant Resource )
Department(s)*
(Links to owning Public Body )
Contact*
Tаg(s)*
Related
(Automatically links to other relevant articles with the same tags)
Last Updated*
(Automatic)
Template
