Other working titles: Transaction, step
Excerpt |
---|
This page type provides in-depth details for a specific step in a Step-by-Step Process Overview. Use this page type to guide users through a single engagement with Travis County. Every piece of content on a Detailed Step must move the user forward in achieving a task as part of a larger process. |
User Need | To find out what they need to do to make progress towards a service, and how to do it. |
---|---|
Success Criteria | Must be actionable and tell the user exactly what to do. If additional non-actionable instructions are neededinformation is needed to add context or educate, create an Info Page. When generating content for this page type, consider drafting language that offers readers a simple task-like structure. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
|
Sections
Part Of (automatically links* indicates required sections
Service*
(Links to Step-by-Step Process Overview parent)
Page Header (required)Title*
Description (required)*
Status
(
An embedded Alert, required if there’s a disruption to the service)
Table of ContentContents
(
In-page navigation automatically pulled from h2 headers)
Need Important to Know(required)
Requirements (required)
Eligibility (required)Eligibility*
Timeline*
Cost
Required Documents*
What to Do*
(
)
Estimated Cost (if appropriate)
Location(s)*
(
Can link to Location)
Resources
(
If appropriate, links to additional relevant Resource)
Department(s)*
(
Links to owning Public Body)
Contact*
(
Can link to Contact
, social media, or feedback Form)
Tаg(s) (required)*
Related
(
Automatically links to other relevant articles with the same tags)
Last Updated*
(
Automatic)
*
Template
Request This Page Type
To add a new Detailed Step page to TCTX:
Panel | ||
---|---|---|
| ||
|
If you’re working on a complex services with multiple steps and a dedicated Step-by-Step Process Overview page, repeat this process for each step of the process. Submit one filled-out Detailed Step template per step.