Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Other working titles: Non-actionable information

Excerpt

A non-actionable page that hosts contextual and educational information. Info pages are a place to publish useful reference information when there is nothing directly actionable to be done.

User Need

To get the information necessary to make progress towards a service, or get information about a service.

Success Criteria

In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information.

If the content contains a clear task, consider using the Detailed Step page type instead.

If it covers multiple tasks, consider using the Step-by-Step Process Overview page type.

Audience

Service Seeker

Collection Name

None, but can be part of Step-by-Step Process Overview

Examples

Estimated # of Instances

Potentially hundreds

Ownership

One department

Relationships

Sections

* indicates required sections

  • Service

  • Title*

  • Description*

  • Table of Contents

    • (In-page navigation automatically pulled from h2 headers)

  • Body*

  • Image

    • (If appropriate, embed an Image)

  • Video

    • (If appropriate, embed a Video)

  • Data

    • (If appropriate, links can be a screenshot of stats or a link to Dashboard)

  • Resources

    • (If appropriate, links to additional relevant Resource)

  • Department(s)*

  • Contact*

    • (Can link to Contact Us, social media, or feedback Form)

  • Tаg(s)*

  • Related

    • (Automatically links to other relevant articles with the same tags)

  • Last Updated*

    • (Automatic)

Template

04InfoPage.pngImage Modified

Request This Page Type

To add a new Info Page to TCTX:

Panel
bgColor#DEEBFF
  1. Download this page type template: https://tc365.sharepoint.com/:w:/s/tc365-webteam-InformationTechnologyService/Eam7mYUkUipJpfceuulG81YBv3DP9pQM1AIXYyeKIJ1nXQ?e=YU5K7C&download=1 (downloads automatically)

  2. Fill out the template. Please don’t skip over required sections. Refer to the guidelines in the template and on this page to help you.

  3. When finished, email the filled-out template to webteam@traviscountytx.gov. Please thoroughly review the content before submitting.

  4. We will review your request and reach out within 2 business days to talk about next steps.