Other working titles: Non-actionable information
| Excerpt |
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A non-actionable page that hosts |
contextual and |
educational information. Info pages are a place to publish useful reference information when there is nothing directly actionable to be done. |
User Need | To get the information necessary to make progress towards a service, or get information about a service. |
|---|---|
Success Criteria | In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information. If the content contains a clear task to be accomplished, consider using a the Detailed Step page type instead. If it covers multiple tasks, consider using the Step-by-Step Process Overview page type. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
|
Sections
Part Of (automatically* indicates required sections
Service
(If appropriate, links to Step-by-Step Process Overview parent)
Page Header (required)Title*
Description (required)*
Table of ContentContents
(
In-page navigation automatically pulled from h2 headers)
Body*
(
Can link to other supplemental Info Page)
Image
(
If appropriate, embed an Image)
Video
(If appropriate, embed a Video)
Data
(
If appropriate,
can be a screenshot of stats or a link to Dashboard)
Resources
(
If appropriate, links to additional relevant Resource)
Department(s)*
(
Links to owning Public Body)
Contact*
(
Can link to Contact
, social media, or feedback Form)
Tаg(s) (required)*
Related
(
Automatically links to other relevant articles with the same tags)
Last Updated*
(
Automatic)
Template
Request This Page Type
To add a new Info Page to TCTX:
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