Page Comparison

To find out what they need to do to make progress towards a service, and how to do it.

Must be actionable and tell the user exactly what to do.

Service Seeker

None, but can be part of Step-by-Step Process Overview

• https://www.traviscountytx.gov/topics/domestic-violence/safety-planning

• https://www.traviscountytx.gov/district-clerk/passport/apply-passport

Potentially hundreds

One department

• Child to Step-by-Step Process Overview

• Sibling to other Detailed Step, Info Page, and Form pages