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Other working titles: Service, hub

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A variety of other content types on one theme. Department-agnostic, as opposed to the Public Body Landing Page type.

User

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Need

To find all sorts of relevant information on a complex topic.

Success

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Criteria

While not directly actionable, must provide clear CTAs. High SEO ranking.

Audience

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Service Seeker

Collection Name

Services 

Examples

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Instances

Dozens

Ownership

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Multiple departments, each owning individual piece of content

Relationships

Parent to other pages on the topic, typically Step-by-Step Process Overview, Info Page

Sections

  • Header (required)

  • Description – very short, reused on cards linking to this page (required)

  • Featured – the most important child page on the topic

  • Table of Content – navigational element for the page (automatically pulled from h2 headers)

  • Services – cards linking to all relevant content on the topic (required)

  • News (if appropriate)

    • Link(s) to relevant News (if appropriate)

  • Events (if appropriate)

  • Media – supplemental images, videos, etc. to support the content of the article, cannot communicate key information, must have alt text / transcript (if appropriate)

  • Dashboard – present relevant data data (if appropriate)

  • Resources – additional documents relevant to the topic (if appropriate)

    • Link(s) to relevant Resource (if appropriate)

  • Owner(s) – the department(s) involved in the process (required)

  • Contact (required)

    • Link(s) to Contact Us (if appropriate)

    • Link(s) to social media of owner(s) (if appropriate)

    • Link to a feedback Form (required)

  • Related – links to other relevant articles on TCTX for contextual navigation (automatic via tags)

  • Date Modified (automatic)

  • Tаg(s) (required)