Other working titles: Stepper, process overview, service stepper
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This page type is a high-level outline of important steps or activities a person needs to complete to access a Travis County service. Most services are more complex than a single step. Use this page type to summarize the whole journey in a chronological order, start to finish, even if it may span over several months. |
User Need | To see what they can expect as part of a bigger process, especially around timeline, total cost, and number of steps they may need to take. To be used as a reference point throughout the process. |
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Success Criteria | This page must only provide a birds-eye view of a complex service. It should not dive into details. |
Audience | |
Collection Name | Process Overviews cannot be a part of a Collection. But they may be linked to a specificTopic. |
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Estimated # of Instances | Dozens |
Ownership | Multiple departments, each owning individual steps |
Relationships | Parent to Detailed Step, Info Page, Form |
Sections
* indicates required sections
Topic
(If the process is part of a larger Topic)
Title*
Description*
Status
(Automatically pulled from child Detailed Step)
Table of Contents
(In-page navigation automatically pulled from h2 headers)
Important to Know*
Eligibility*
Timeline*
Cost*
Required Documents*
Process Step-by-Step*
Name of Each Step*
Summary of Each Step*
Links to More Materials
(As appropriate, can link to Detailed Step & Info Page & Form & Portal)
Resources
(If appropriate, links to additional relevant Resource)
Department(s)*
(Links to owning Public Body)
Contact
(As appropriate, can link to Contact Us, social media, or feedback Form)
Tаg(s)*
Related
(Automatically links to other relevant articles with the same tags)
Last Updated*
(Automatic)
Template
Request This Page Type
To add a new Step-by-Step Process Overview page to TCTX:
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If you want to add a Step-by-Step Process Overview page for multiple services, repeat this process for each services. Submit one filled-out template per service.