...
Other working titles: Service, hub
Excerpt |
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A variety of other content types on one theme. Department-agnostic, as opposed to the Public Body Landing Page type. |
User Need | To find all sorts of relevant information on a complex topic. |
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Success Criteria | While not directly actionable, must provide clear CTAs. High SEO ranking. |
Audience | |
Collection Name | Services |
Examples | |
Estimated # of Instances | Dozens |
Ownership | Multiple departments, each owning individual piece of content |
Relationships | Parent to other pages on the topic, typically Step-by-Step Process Overview, Info Page |
Sections
...
Header (required)
...
Description – very short, reused on cards linking to this page (required)
...
Featured – the most important child page on the topic
* indicated required sections
Title*
Description*
Status
(Automatically pulled from child Detailed Step )
Table of Contents
(In-page navigation automatically pulled from h2 headers)
...
Services – cards linking to all relevant content on the topic (required)
...
Name of each service (automatically pulled)
...
Short summary of each section (automatically pulled)
Featured*
Services*
(Links to individual
...
“service” pages, most commonly Step-by-Step Process Overview
...
, but can be Info Page
...
, Form
...
, or Portal)
News
(
...
If appropriate, link(s) to relevant News
...
)
Events & Meetings
(
...
...
If appropriate)
...
Video
(If appropriate)
Dashboard
...
(If appropriate, link(s) to Dashboard
...
)
Resources
...
Link(s) to relevant Resource (if appropriate)
...
Owner(s) – the department(s) involved in the process (required)
Link(s) to Public Body (if appropriate)
...
Contact (required)
Link(s) to Contact Us (if appropriate)
Link(s) to social media of owner(s) (if appropriate)
Link to a feedback Form (required)
...
Related – links to other relevant articles on TCTX for contextual navigation (automatic via tags)
...
Date Modified (automatic)
...
(If appropriate, links to additional relevant Resource )
Department(s)*
(Links to owning Public Body )
Contact*
(Links to Contact Us , social media, or feedback Form )
Tаg(s)*
Related
(Automatically links to other relevant articles with the same tags)
Last Updated*
(Automatic)