Other working titles: None
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A non-actionable page that hosts relevant and contextual information.
User Need | To get the information necessary to make progress towards a service, or get information about a service. |
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Success Criteria | In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information. |
Audience | |
Collection Name | None, but can be part of Step-by-Step Process Overview |
Examples | |
Estimated # of Instances | Potentially hundreds |
Ownership | One department |
Relationships |
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Sections
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Part Of (automatically links to
...
...
parent)
Page Header (required)
Description
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(required)
Table of Content
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(in-page navigation automatically pulled from h2 headers)
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Need to Know – a summary of the most important details (required)
Requirements / Eligibility – who and how qualifies for this service (required)
Body
...
(required
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, can link to other supplemental Info Page
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)
Image
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(if appropriate)
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Data (if appropriate
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, links to Dashboard
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)
Resources
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(if appropriate
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Link(s) to relevant Resource (if appropriate)
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, links to additional relevant Resource)
Department(s)
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(
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required, links to owning Public Body)
Contact (required
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, can link to Contact Us
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, social media, or feedback Form)
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Tаg(s)
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(
...
required)
Related
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(automatically links to other relevant articles
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with the same tags)
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Last Updated (automatic)
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