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Other working titles: NoneNon-actionable information

A non-actionable page that hosts relevant and contextual information.

User Need

To get the information necessary to make progress towards a service, or get information about a service.

Success Criteria

In most cases, this page should propel the user’s journey to access a service, but can also provide standalone information.

Audience

Service Seeker

Collection Name

None, but can be part of Step-by-Step Process Overview

Examples

Estimated # of Instances

Potentially hundreds

Ownership

One department

Relationships

Sections

  • Part Of (automatically links to Step-by-Step Process Overview parent)

  • Page Header (required)

  • Description (required)

  • Table of Content (in-page navigation automatically pulled from h2 headers)

  • Body (required, can link to other supplemental Info Page)

  • Image (if appropriate)

  • Data (if appropriate, links to Dashboard)

  • Resources (if appropriate, links to additional relevant Resource)

  • Department(s) (required, links to owning Public Body)

  • Contact (required, can link to Contact Us, social media, or feedback Form)

  • Tаg(s) (required)

  • Related (automatically links to other relevant articles with the same tags)

  • Last Updated (automatic)

Template