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Other working titles: None

Excerpt

Informational artifacts provided to the user for additional information on a topic/subject (links, documents, etc.).

User Need

To get additional information on a topic.

Success Criteria

All resources must have both context and purpose. No link dumps.

The number of redirecting to external resources must be limited not to overwhelm the user. When too many materials are presented, users have the tendency to skip over all of them.

Audience

Service Seeker

Collection Name

Typically collected in a Resources section within another content type  

Examples

Any link or document

Estimated # of Instances

Potentially thousands

Ownership

One department, 3rd party (external organization)

Relationships

Link in the context of other Page Content Types

Sections

  • Anchor text – descriptive, actionable text of the link (required)

  • Context & purpose – text that provides additional details on why the user should click the link or open the document (required)