Page Comparison

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• Definition: The details of one step in a larger process. A simple task-like structure.

• User need: To find out what they need to do to make progress towards a service, and how to do it.

• Success criteria: Must be actionable and tell the user exactly what to do.

• Collection name: None, but can be part of Step-by-Step Process Overview

• Examples:

  • https://www.traviscountytx.gov/topics/domestic-violence/safety-planning

  • https://www.traviscountytx.gov/district-clerk/passport/apply-passport

• Estimated # of instances: Potentially hundreds

• Ownership: One department

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